Nearly New Level 38 Broadbeach Casino 1 BDR Unit

Very relaxing loved our stay Positive: Great location Negative: Beautiful unit , very clean great level great view

Positive: Location Negative: A bit small. There was a buzzing noise. Seems to come from the above floor whenever the tap is used.

30 to 60 minutes wait for elevators!!! Positive: Sauna once you got a lift. Negative: The building needs to sort out the lifts. There are service elevators for cleaners. USE THEM. Unfortunately, they don't and so the consequences are that you're expected to wait 30mins to 60mins to get down in an elevator as they are full with guests and cleaners on a weekend. Look it's a nice apartment and building, but the time wasted standing waiting for elevators is extraordinary.

Great stay, thank you Positive: Location, amenities, ease of check in

Filthy - Bring your own cleaning gear Positive: Swimming pool and spa, BBQ area and close proximity to places of interest Negative: Bathroom had not been cleaned as there was hair, mould, suspicious substances on shower screen and tiles. We ended up buying our own bathroom disinfectant and cleaning it ourselves. Bed linen was not satisfactory nor clean, unbearable and constant high pitched noises from the plumbing and water pipes in the hallway and most of all the management never contacted us back after we contacted them the first day regarding these issues.